FAQs

What Payment Method Do You Accept?

We accept Visa, MasterCard, American Express, Discover, and PayPal.

How Will I Know My Order Was Accepted?

An email confirmation will be sent after you place your order. Once your order is fulfilled you will receive another email with a tracking number.

How Can I Change Or Cancel My Order?

Please email randrgross@cox.net info immediately after placing your order to make any changes. There may be some instances where we are unable to modify your order, we apologize for any inconvenience and will do our best to assist you.

When Will My Order Ship?

Most orders ship within 2 business days. Orders placed on weekends or holidays will begin processing the next business day. We'll notify you via e-mail if items in your order are out of stock or delayed.

Where Do You Ship?

Steals on Designer Deals does ship internationally. All orders are shipped with signature required. Unfortunately we are unable to ship to P.O. Boxes.  For more customized shipping please email stealsondesignerdeals@gmail.com 

Shipping

Shipping Rates Within the U.S.
For shipping within the U.S., three USPS/UPS shipping rates are available:


USPS Priority Mail (delivery within 3-5 business days) - $15

USPS Priority Mail Express (delivery within 2-3 business days) - $25

UPS Next Day Air (delivery on the next business day) - $35

 

Returns

To initiate a return please email randrgross@cox.net within 24 hours of receipt. Include your order number, item purchased and reason for the return. Merchandise must not be worn, altered, or washed and merchandise must have all tags attached.

All items must be returned in the same condition as delivered. This includes no odors such as smoke or perfume, no alterations of any kind and no split seams. (We photograph and document all vintage items at the time of packing to ensure that any returns come back in the same condition as sent)

Shipping and handling charges are not refundable. Packages that arrive COD may be denied or the COD amount may be deducted from your return

Final Sale items are final sale. No exception.